Residential HVAC Frequently Asked Questions

We provide comprehensive residential services, including repair, maintenance, installation, and replacement for all major types of heating and cooling equipment. This includes:

• Air Conditioners (AC)
• Furnaces
• Boilers
• Heat Pumps
• Ductless Mini-Split Systems
• Water Heaters (including tankless and combi-boilers)
• Indoor Air Quality (IAQ) Solutions (Humidifiers, air purifiers, etc.)

Based in Philadelphia, PA, we proudly serve the city and surrounding communities in Philadelphia County, as well as parts of Delaware County and Montgomery County.

Yes. Our team is composed of NATE-Certified (North American Technical Excellence) technicians who are trained and experienced to service all makes and models of residential HVAC equipment.

Yes, we provide 24/7 emergency response service for urgent heating and cooling issues to ensure you're never left uncomfortable in extreme weather.

We service and install boiler systems. While we do not service existing oil systems, we are experts in performing oil-to-gas conversions and can remove old oil systems as part of an upgrade.

It's time to consider a replacement if you notice any of the following:

• Your system is 15 years or older.
• You are facing frequent, costly repairs.
• Your utility bills are significantly higher than normal.
• The unit is making loud or unusual noises.
• The system is ineffectively heating or cooling your home (uneven temperatures).

The expected lifespan for most residential heating and cooling systems is around 15 years with proper, routine maintenance. A high-efficiency furnace may last slightly longer.

We are proud to be a Carrier Factory Authorized Dealer and a Mitsubishi Diamond Elite Dealer, allowing us to offer and install top-of-the-line, high-efficiency equipment backed by strong manufacturer support.

Absolutely. We often provide competitive warranty coverage, including manufacturer warranties of up to 10 years (Carrier) or 12 years (Mitsubishi) on equipment. We may also offer an optional 10-year labor warranty on new installations.

Yes. We understand a new HVAC system is a major investment. We offer flexible financing options through third-party lenders, subject to approved credit, to help you manage the cost with convenient monthly payments.

We strongly recommend scheduling maintenance twice per year:

• Spring/Early Summer for your air conditioning system tune-up.
• Fall/Early Winter for your heating system (furnace, boiler, or heat pump) tune-up.

Yes, we offer comprehensive Maintenance Plans designed to keep your system running efficiently, prevent breakdowns, and extend its lifespan. Plan members typically receive benefits like priority service and discounts (e.g., 15% off) on repairs.

The frequency depends on the type of filter and home use:

• Standard 1-inch filters should be changed every 30 to 90 days.
• High-capacity 4-inch media filters can often last 3 to 6 months. Always check your filter more often if you have pets, allergies, or have performed dusty activities like construction.

We service and install all major types of commercial HVAC systems, including rooftop units (RTUs), split systems, heat pumps, chillers, boilers, and variable refrigerant flow (VRF) systems. Whether you manage a small office or a large industrial facility, our team can design and install a system that meets your building's unique comfort and energy needs.

We recommend professional maintenance at least twice a year - once before the cooling season and once before the heating season. Regular maintenance helps prevent breakdowns, extend system lifespan, and improve efficiency. Many of our Philadelphia-area clients choose our commercial HVAC maintenance agreements to stay compliant with warranty requirements and keep systems running reliably year-round.

Common warning signs include:

• Uneven heating or cooling across different zones
• Higher-than-usual energy bills
• Strange noises or odors from the system
• Frequent breakdowns or service calls

If you're experiencing these issues, our technicians can perform a full diagnostic and recommend whether a repair or full replacement is the best investment.

Absolutely. We offer commercial indoor air quality (IAQ) solutions including air filtration systems, UV air purifiers, humidity control, and ventilation upgrades. Clean air is especially important for offices, restaurants, and healthcare facilities throughout the Philadelphia area.

Yes - Air Masters HVAC Inc provides 24/7 emergency HVAC repair in Philadelphia and surrounding areas. Our rapid-response technicians are trained to handle urgent issues so your business can stay operational even when unexpected problems occur.

Energy efficiency starts with proper system design, installation, and regular maintenance. We also offer HVAC optimization services such as programmable thermostats, building automation systems (BAS), and energy audits to help you lower your operational costs.

We've built our reputation on honest service, technical expertise, and long-term client relationships. Our licensed technicians bring decades of experience working on complex HVAC systems across a wide range of commercial industries - from retail to healthcare to manufacturing. We're proud to deliver reliable comfort solutions that keep Philadelphia businesses running efficiently year-round.

We repair all major brands and types of HVAC systems, including central air conditioners, furnaces, boilers, heat pumps, rooftop units, and ductless mini-splits. Whether it's residential or commercial equipment, our technicians have the experience and tools to get your system back up and running quickly.

Common indicators include:

• Uneven heating or cooling in different rooms
• Weak airflow or strange noises from vents
• Unusual odors or burning smells
• Higher-than-normal utility bills
• The system frequently cycles on and off

If you notice any of these symptoms, it's best to schedule a service call before a minor issue turns into a costly breakdown.

Yes! We provide 24/7 emergency HVAC repair services across the Philadelphia area. Whether it's a broken furnace on a freezing night or an AC failure during a summer heatwave, our on-call technicians are ready to restore your comfort - fast.

Most repairs can be completed on the same day, depending on the issue and part availability. Our service trucks are fully stocked with common replacement parts to minimize downtime. For larger or specialty systems, we'll provide a clear timeline and cost estimate before beginning any work.

That depends on the system's age, condition, and repair history. As a rule of thumb, if your system is more than 10-15 years old and the repair cost is more than half the price of a new unit, replacement may be the better long-term option. Our technicians will give you honest advice and help you make the most cost-effective decision for your situation.

Regular maintenance is the best way to avoid unexpected breakdowns. We offer seasonal tune-ups and maintenance plans that include inspections, cleanings, and performance checks. These services help catch small problems early, improve energy efficiency, and extend your system's lifespan.

At Air Masters HVAC Inc, we combine expert craftsmanship with exceptional customer service. Our team is:

• Fully licensed and insured
• Locally owned and operated in Philadelphia, PA
• Known for honest pricing and transparent communication
• Available 24/7 for emergency calls

We stand behind our work with a satisfaction guarantee - because your comfort is our top priority.

New construction HVAC involves designing, sizing, and installing the entire heating, ventilation, and air conditioning system in a newly built property. This includes ductwork, air handlers, condensers, furnaces, thermostats, and ventilation components.

Our team ensures every system is properly matched to the building's layout, insulation, and energy requirements for maximum performance and comfort.

HVAC planning should start early in the construction process, ideally during the design phase. This allows our technicians to coordinate with builders, electricians, and plumbers to ensure proper space for ductwork, vents, and system components.

By getting involved early, we help prevent costly design conflicts and ensure a seamless installation.

We install a wide variety of systems for residential and commercial new builds, including:

• Central air conditioning and heating systems
• Heat pumps and ductless mini-splits
• Rooftop units (RTUs) for commercial buildings
• Variable refrigerant flow (VRF) systems
• Zoned HVAC systems for energy-efficient comfort

Our experts will recommend the best system for your building type, budget, and efficiency goals.

Yes. We perform Manual J and Manual D load calculations to ensure the system is correctly sized for your new construction project. Proper sizing is essential for efficiency, comfort, and long-term performance. Oversized or undersized systems can lead to energy waste and inconsistent temperatures.

Absolutely. We have extensive experience in both residential and commercial HVAC installation for new construction. From custom homes to apartment complexes, office buildings, retail spaces, and industrial facilities - our team has the knowledge and manpower to handle projects of any size.

We use high-efficiency equipment and modern design techniques to minimize energy use without sacrificing comfort. This includes zoning systems, programmable thermostats, variable-speed motors, and properly sealed ductwork. Our goal is to help builders and owners reduce long-term operating costs and qualify for available energy rebates.

Air Masters HVAC Inc has built a reputation in the Philadelphia area for quality craftsmanship, reliability, and honest communication. Our team is:

• Fully licensed, insured, and factory-trained
• Experienced in working with contractors and architects
• Committed to meeting project deadlines and budgets
• Backed by strong manufacturer warranties and local support
• We take pride in helping builders deliver comfortable, efficient spaces that stand the test of time.